UHS is marking National Home Care and Hospice Month by highlighting the work of its home care professionals who provide medical support to patients in their homes. The organization, which serves more than 2,500 patients each year in Greater Binghamton, offers services such as specialized nursing, therapy care, and medical supplies.
One patient, Joan Cuneo from Endicott, New York, described how UHS Home Care has helped her regain confidence after a hospital stay for breathing difficulties. After being discharged from UHS Wilson Medical Center and completing rehabilitation at UHS Physical Therapy and Rehabilitation at Ideal, she received equipment like a walker and oxygen tank from UHS Home Care. She credited her nurse Alanna for making an immediate positive impact: “When Alanna walked in, my whole day brightened up,” Ms. Cuneo said. She added about her nurse’s approach: “I could tell she was really listening to me.”
Ms. Cuneo receives regular visits from several members of the UHS team including occupational therapists, physical therapists, and home health aides. She noted that Jennifer, her home health aide who assists with showering due to limited mobility, made her feel comfortable during what is usually a challenging task: “If she wasn’t that calm, I would be nervous every time. She reminds me to breathe and talks to me. Now, I feel so comfortable with her.”
Her occupational therapist Jessica suggested practical changes around the house such as adding a stool near the sink and a new chair in the shower to reduce fatigue. Physical therapists Mike and Josh have encouraged Ms. Cuneo’s recovery while reminding her not to overexert herself.
Ms. Cuneo also spoke about forming personal connections with caregivers. She recalled when Alanna noticed family photographs in her home related to her brother who died in the September 11 attacks; they shared a moment together remembering him.
Reflecting on her experience with UHS Home Care staff throughout her recovery at home Ms. Cuneo said: “Before, I didn’t have the energy to move. Now, I get up and I tell myself ‘I can do this.’” She added: “They all listen. I know I can call any time and always get the help I need.”
The preference for receiving healthcare at home continues to grow across the United States; according to Forbes Health over 90% of Americans want to age in place (https://www.nyuhs.org/care-treatment/home-care). Many elderly or chronically ill individuals choose home care so they can remain independent within their communities rather than moving into institutions.
UHS recognized its nurses, therapists and aides for their ongoing commitment this month as part of National Home Care Month.
